We help businesses to get complete value from their IT infrastructure by providing them with our comprehensive and flexible range of IT support services.
Whether you are looking for an escalation point for your internal IT team, to fully outsource your IT support, need strategic advice for your future IT infrastructure or simply require remote monitoring for your network, we can help.
By tailoring the support to what you require we can help your business to increase productivity, enhance operational and cost efficiency and maximise your IT expenditure.
Our IT Support Services
Our range of IT support services can be tailored to suit your support needs and budget requirements so that you get a support package that delivers the best return on investment for your company.
Utilising the expertise of our qualified IT support team and leading remote access technology, we guarantee a 30 minute response for business critical issues and 1 hour for non-business critical. We proactively resolve issues, ensuring your systems consistently run efficiently, meaning that you can focus on key business matters on a daily basis.
We provide 24 hours a day, 7 days a week remote monitoring for your network, software and hardware keeping your IT running smoothly, identifying and resolving issues as well as automating key software updates meaning you can re-focus your time on strategic aims.
Whether you are having problems with your software, hardware or network due to server booting issues, one of our friendly and professional technical support team will be there to resolve the situation as quickly as possible. We provide reliable, personable and cost effective on-site support and guarantee 4-8 hours response time for business critical issues.
We offer a range of outsourced support solutions. From fully outsourced IT where we become your dedicated IT team dealing with budgets, strategy and infrastructure to outsourcing sections of your IT such as using us as an escalation point for issues that cannot be resolved by your internal IT team, we can cater for your requirements.
With Blue Logic’s IT Support service, not only will we monitor your systems and resolve issues before they affect you and maximising uptime but a dedicated IT engineer will visit your site to identify areas of improvement, offer strategic advice, help with your IT assets and can deliver any necessary training.
We understand that issues can arise at any point. That is why we offer our out of hours service to ensure that when they do happen, they can be resolved quickly. Our extended hours support services operates 7am to 8am and 6pm to 11pm Monday to Friday and 9am to 5pm Saturday and Sunday (exc. bank holidays).
Our IT Support Packages
Our goal is to help your business become more successful and we truly believe that a key driver for success is having the right IT partner. We deliver exceptional support, offer complete transparency of service and treat every new client as unique. We will work with you to deliver the right solution now and provide a strategy for the future.
We provide a range of flexible IT support packages to cater for all your support requirements. Our service is designed around you so if you do not see all the requirements you are looking for in our outlined packages then call one of our experts on 0333 200 5950. Our offering can be tailored to your exact needs so that you get the most out of your IT Support.
If you are interested in our IT support services and would like to know more about how we can help you, then contact our team today on 0333 200 5950