Onsite IT Support

Blue Logic Onsite Support provides you with fast responding, qualified IT engineers at your premises to resolve problems that cannot be fixed remotely.

When a critical issue occurs, you can rest assured that a friendly and professional IT Support Engineer will travel to your business in order to resolve the situation as quickly as possible.

We are experts in dealing with all IT queries and will provide you with comprehensive support for your hardware and network infrastructure and any software applications that you have running.

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Packages featured in:

  • Platinum
  • Gold
  • Silver
  • Bespoke

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Features of our Onsite Support

  • Qualified IT Engineers

    All of our team are qualified IT experts. With onsite support from Blue Logic you gain access to years of industry knowledge and experience without incurring the cost of hiring an internal team. If you are an IT manager, our support means you can spend less of your time firefighting and more time focusing on your IT strategy.

  • Guaranteed Response Time

    We guarantee a 4-8 hour on site response including parts and labour for business critical issues for businesses operating within a 50 mile radius of our HQ office.

  • Unlimited Onsite Network Support

    We provide unlimited onsite support for networks covering servers, routers, switches, firewalls, tape backups, printers and more.

  • Hardware Cover for Specified Network Items

    All our IT technicians are equipped with laptops, desktops, printers, servers and networking equipment to ensure that we can have you up and running with minimal downtime in a crisis. If your hardware is faulty, we will install a loan device onsite to keep you working and repair or replace your faulty equipment as necessary.

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Why Blue Logic?

At Blue Logic, we like to go the extra mile for our customers. We provide reliable, personable and cost effective support that will perfectly meet your IT support needs.

Dedicated Account Manager and Support Pod – As a client you have a dedicated account manager and support pod so that you deal with people that you have a relationship with and who know your business inside out.

Pool of Expertise – With Blue Logic we have expertise in a wide range of IT specialisms meaning that regardless of the problem. We have the skills to troubleshoot and resolve it.

Speak Your Language – Our team won’t bombard you with technical jargon. We speak your language and talk you through the process when an issue arises.