Platinum Managed Service

Our Platinum Managed Service has been developed to give your business more for less. In essence, we will become your IT division, fully managing your technology strategy from beginning to end.

As your IT partner, we will take full responsibility for all IT staff, ensuring your infrastructure is developed to deliver maximum performance and agility.

It will continuously scale to meet the growing demands of your business, and will provide your Board of Directors with a clear strategic vision; allowing your business to do great things!

Get in touch

Get in touch

Features of our Platinum Managed Service

  • VIP user access to support staff

  • 3 tier fully outsourced managed service desk

  • Licensing and subscription management

  • Service review meetings

  • IT director days & strategic planning

  • Project management days

  • On site engineer days

  • Dedicated service delivery manager

  • External penetration testing

For more information on our Platinum Service contact Blue Logic today

As a platinum support customer your business would not only receive the above services but it would also receive:

  • Unlimited on-site, telephone and remote network support
  • Server / Network software support
  • Network hardware support
  • Virtualisation & hosted environment support
  • Administration tasks on your network
  • Hardware cover
  • Software & operating system support

These support service all align with the Blue Logic guarantees of:

  • 1 hour response on non-business critical issues
  • 30 minute response on business critical issues
  • 4 hours on site support which includes labour and hardware parts