Service Delivery Management

Our Service Delivery Management (SDM) forms part of our Platinum Managed IT Service offering.

This means you have a dedicated IT consultant to guide strategy, manage budgets, deliver monthly reviews and make recommendations on system enhancement. 

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Our SDM includes:

  • Dedicated IT Consultant for your business
  • Flexible and tailored solutions
  • Monthly reviews

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Our Service Delivery Management features

  • Devise long-term IT strategy

  • Ensure strategy is delivered on-time, within budget and to the highest quality

  • Manage IT budget

  • Liaising with 3rd party technology vendors

  • Identify system enhancement quick wins

  • Provide monthly reviews on agreed SLAs and project milestones

  • Presenting to board members and key stakeholders

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What is Service Delivery Management?

Our Service Delivery Management service means you have one of our IT specialists become an extension of your business. They will take the time to understand your culture, processes and objectives in order to deliver a programme of IT projects that deliver real benefit and return on your IT investment. The role of a service delivery manager is flexible and tailored to your business can involve a number of features.

The Personal Service for IT

We pride ourselves on delivering a personal service for IT and develop relationships with clients based on trust and quality of service. SDM is the latest installment of our personalised IT service. With Blue Logic you get to work with dedicated professionals with expertise in a wide range of IT specialisms including Security, Cloud and Data Management. We tailor our IT solutions to your business needs in order to deliver maximum return on your IT investment.

If you are interested in our managed IT service offering, then contact us today on 0333 200 59 50 to discuss your requirements and see how we can make IT work for your business.