CHOOSE FROM FOUR IT SUPPORT SERVICE LEVELS

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Technology Solutions for Business

Providing bespoke IT services to help organisations to be more successful.

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We're passionate about helping you get complete value from your IT infrastructure. We understand that every business is different. We offer complete transparency with the exceptional service we provide, from IT Support and cloud services to comprehensive IT security solutions and Sage accounting software.

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Compare Our Service Level Packages at a Glance

We understand how IT is a critical and integral part of your business. It's why we ensure you're equipped with the right technology. Check out our range of support packages to suit your unique needs.

  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package

The Blue Logic Difference

Guaranteed Fast Response

We guarantee a 30 minute response time for business critical issues and one hour for non-business critical to get you back up and running quickly.

24/7 Network Monitoring

We can monitor your network 24 hours a day, seven days a week. We identify and resolve any issues to ensure your business continues running smoothly.

Why Choose Blue Logic as Your Partner?

We’re driven by a genuine passion to provide the very best customer service.

Reliable Onsite Support

Our fast and reliable onsite support provides your business with a quality service at your premises to resolve any problems that can't be fixed remotely.

Out-of-Hours Support

We understand issues happen at any time. We offer a unique out-of-hours service so we're on hand to support your business - whenever you need us.

View Some of Our Partners

We work with some of the industry’s leading organisations to provide bespoke IT services for your business.

contact-icon@2x Contact Us Today Find out how Blue Logic can support you. Get in touch

Remote IT Support

Make sure any issues are dealt with quickly and effectively with our Remote Support service, with guaranteed response times of 30 minutes for critical issues.

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