CHOOSE FROM FOUR IT SUPPORT SERVICE LEVELS

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IT Support from
Blue Logic

Whether you're looking for a fully managed IT service or a company to partner with for IT support, at Blue Logic, we have four different levels of support packages to suit your situation.

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What Makes Our IT Support Different

At Blue Logic, we pride ourselves on providing the highest-quality service possible.

Our clients are always at the centre of what we do. We don’t settle for anything but 100 percent fulfilment.

We do this by getting to know your business inside out. This is so our dedicated teams can offer actionable strategic advice on which support package is best suited to your needs, so you don't have to overpay for features you don't use or use a package that's simply too limited for a business like yours.

Prioritise your focus elsewhere and let us take care of your IT infrastructure. We’ll create an innovative package to meet your every need.

contact-icon@2x Contact us today Speak to our team about our professional IT support. Get in touch

What Else We Specialise In

Blue Logic Sage and CRM

Sage and CRM Specialists

We understand that every business is different and have different requirements, which is why Sage is an ideal accounting solution.

Read more
Blue Logic Electrical Installation

Electrical Service Experts

We offer a wide range of network and electrical services to provide the complete, all-in-one solution for any business. Read more
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Securing Your IT Infrastructure

We deliver managed security services to take the full burden out of all IT security for your business. Read more

Our Case Studies

Browse Blue Logic’s case studies to see how we’ve previously helped businesses like yours with IT support and infrastructure solutions.

View Our Case Studies

Compare Our Service Level Packages at a Glance

We understand that IT is a critical and integral part of your business. It's why we ensure you're equipped with the right technology. Check out our range of support packages to suit your unique needs.

  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal Blue Logic IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal Blue Logic IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal Blue Logic IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal Blue Logic IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package

IT Solutions

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it-support-security@2x IT Security
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sage-crm-icon@2x Sage CRM
installations-icon@2x Network Cabling

We strive to allow businesses to get the most out of their IT infrastructure. We know every business is different which is why we’re totally honest and transparent about what we provide, from IT support to network security.

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