Bronze IT Support Package

At Blue Logic we have over 75 passionate team members of which there are more than 20 support staff on hand to provide you with unlimited remote network support.

The bronze support package is ideal for a variety of companies despite being the lowest level of support available.

The bronze package uses Autotask Endpoint Management (AEM) to monitor your businesses’ network continuously. AEM works proactively to highlights issues before they arise and can fix up to 60% before they actually affect your network.

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Why larger organisations opt for the Blue Logic Bronze package

Which support package?

Despite the benefits of the bronze support package there are a number of areas which it doesn’t cover when compared to our silver and gold packages, these include:

  • On-site network support
  • Server and other hardware cover
  • Server software support
  • Virtualisation support
  • Network administration

If any of the above are something which your business could benefit from then take a look at one of our other service packages.

With all our support packages we meet 2 main service level agreements:

  • A 1 hour guaranteed remote response time on all calls for day to day issues
  • A 30 minute guaranteed remote response time for business critical issues

For more information on how the bronze support package or any other support package can help your business call 0333 200 59 50 Blue Logic today.