Gold IT Support Package
At Blue Logic we understand the complexities of business IT infrastructures, taking the weight off of your shoulders when it comes to managing and monitoring your networks.
Our enthusiastic support staff have the skills and knowledge to provide you with a high-quality service that leaves you to focus on the day-to-day running of your business. No matter what size your business is, or what sector you operate in, we can work alongside you to become your dedicated IT partner, ensuring you are getting the most out of your infrastructure through our different support packages. The gold support packages offers three key support features which the silver package doesn’t which could be vital to your business depending on your IT needs.
Benefits of our Gold Package
Why Blue Logic?
Alongside the 3 additional areas, the gold package also covers:
- Remote support
- Guaranteed response within 1 hour for day-to-day issues
- Guaranteed response within 30 minutes for business critical issues
- Network administration tasks
- Virtualisation and hosted environment support system
- Server/Network software and operating system support
At Blue Logic we pride ourselves on the high quality customer service we provide and it comes as no surprise that we have an average 4.9/5 rating for our IT support staff. Not only do we work alongside you to get to know your business, your objectives and future plans, but we become a dedicated partner you can rely on to ensure there is minimum disruption to your business.
To find out more information about our Gold Support Package or any of our other packages then get in touch today.