Platinum Managed Service

Our Platinum Managed Service has been developed to give your business more for less. In essence, we will become your IT division, fully managing your technology strategy from beginning to end.

As your IT partner, we will take full responsibility for all IT staff, ensuring your infrastructure is developed to deliver maximum performance and agility. It will continuously scale to meet the growing demands of your business, and will provide your Board of Directors with a clear strategic vision; allowing your business to do great things!

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Features of our Platinum Managed Service


As a platinum support customer your business would not only receive the above services but it would also receive:

  • Unlimited on-site, telephone and remote network support
  • Server / Network software support
  • Network hardware support
  • Virtualisation & hosted environment support
  • Administration tasks on your network
  • Hardware cover
  • Software & operating system support

These support service all align with the Blue Logic guarantees of:

  • 1 hour response on non-business critical issues
  • 30 minute response on business critical issues
  • 4 hours on site support which includes labour and hardware parts