CHOOSE FROM FOUR IT SUPPORT SERVICE LEVELS

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Sage Support
With Blue Logic

Blue Logic are the perfect partner to support your Sage solution. We’ll handle everything from package selection to implementation and offer tailored support to help improve your business’ efficiency.

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A Support Structure Shouldn't be Underestimated

Whether you've recently upgraded to a particular Sage package, been a long-standing customer or you're still thinking about taking the leap and upgrading, Blue Logic can assist you in establishing a solid support structure for your ERP system.

Choosing to stabilise your systems for maximum proficiency understandably involves a high degree of deliberation.

For example, to utilise the Sage Suite and maximise its potential within your growing business, you’re going to need expert advice and support on hand to help assist you every step of the way. Blue Logic are a Sage accredited partner, so there’s no one better placed to help and support you than we are.

If something goes wrong with your Sage System, it can be easy to panic and not know where to turn. But with an expert support team by your side, you can rest assured that any problems will be quickly resolved.

Our Case Studies

Take a look at how we’ve previously supplied IT support and structure to companies like yours by browsing our success stories.

View all our case studies
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Compare Our Service Levels at a Glance

We understand that IT is a critical and integral part of your business. It's why we ensure you're equipped with the right technology. Check out our range of support packages to suit your unique needs.

  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package
  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.
  • Hardware cover for specified individual user items such as laptops and desktops. Additional eight working hours on-site response which includes parts and labour.
  • A dedicated Service Delivery Manager who can assist with service reporting, management of 3rd party IT suppliers and capacity planning. They’ll offer trend analysis and consult on your business’ strategic planning.
  • On-site Proactive Engineer days.
  • IT Director days for strategy planning.
  • Service review meetings delivered by your personal BCN IT Director.
  • Management of licensing and subscriptions.
  • Outsourced fully managed service desk where applicable.
Enquire about this package

IT solutions

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Assisting companies with their IT is something we’re deeply passionate about. Every business has their own unique requirements and we want our services to be as transparent and tailored as possible.

Visit our IT Support page
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