Silver Package

Offering everything that our Bronze package does but with key additions, including hardware and virtualisation support.

Our Silver package is best suited to businesses who are looking to scale and need to ensure they have experts on hand to maintain both their physical and virtual IT infrastructure. With access to both remote and onsite support, you'll be safe in the knowledge that your systems are in safe hands.

“We are extremely happy with the solutions delivered for us. We have a great account manager who is always at the end of the line if we need to ask some advice about something which I’m unsure about and looks after us when we need to improve anything” - John H Whitaker

As a Silver customer, you’ll have access to the following features, courtesy of our skilled IT staff and the unrivalled support they’ll provide:

  • Unlimited remote network support, including both physical and virtual servers.
  • Unlimited on-site network and user support.
  • Hardware cover for specified server(s) and network items and up to four working hours on-site response which includes parts and labour.